A blended learning solution designed to develop consultative skills within Learning and Development professionals. This project includes two interactive eLearning modules and a facilitator-led training session that guide learners through diagnosing performance issues and influencing stakeholder solutions.
The experience uses realistic scenarios, decision-based interactions, and structured frameworks to help learners move from an order-taking mindset to a consultative approach. Learners practice identifying performance gaps, analyzing root causes, and recommending solutions aligned to business outcomes.
Featured Projects
Developing Consulting Skills in L&D
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Instructional Designers, Knowledge Writers, and Learning & Development professionals who partner with business stakeholders to design and deliver performance solutions. The training is designed for individuals responsible for responding to stakeholder requests and influencing learning and non-learning solutions.
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As the Instructional Designer, I led the full end-to-end development of this capstone project using the ADDIE model, including:
Conducting a performance analysis to identify gaps in consultative practices within L&D
Designing a blended learning solution that combines eLearning and instructor-led training
Developing learning objectives aligned to business outcomes and performance behaviors
Creating detailed storyboards, scripts, and interaction designs for both eLearning modules
Designing scenario-based learning experiences using Problem-Based Learning strategies
Applying multimedia design principles to support learner engagement and reduce cognitive load
Building both eLearning modules in Articulate Storyline 360, including branching scenarios and assessments
Designing facilitator guides, learner materials, and performance support tools for ILT delivery
Developing an implementation and evaluation plan aligned to Kirkpatrick’s model
Conducting a pilot test with target users and analyzing feedback to inform revisions
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Articulate Storyline 360 – Development of interactive eLearning modules and scenario-based assessments
Powtoon – Creation of animated explainer videos and visual demonstrations
WellSaid – Professional narration for instructional audio
Microsoft Excel / Forms – Data collection and analysis for pilot evaluation
Microsoft PowerPoint / Word – Capstone report, facilitator materials, and documentation
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To strengthen the effectiveness of Learning and Development by shifting from a reactive, order-taking approach to a consultative model that prioritizes performance outcomes. This training supports the organization’s ability to diagnose root causes, recommend appropriate solutions, and build stronger partnerships with business stakeholders.
By improving consultative skills, the organization can reduce misaligned training efforts, increase efficiency, and ensure that learning solutions directly contribute to measurable business impact.
To view the entire project report, select the following link:
Ethical AI Use at UNC Charlotte
This project was completed as part of a graduate-level course in the UNCC M.Ed. program. This eLearning is a self-paced, interactive module designed to help undergraduate students understand and apply ethical decision-making when using artificial intelligence tools in academic settings. The module introduces responsible AI principles, university policy considerations, and real-world academic scenarios through multimedia content, branching scenarios, and a final assessment. Learners must demonstrate understanding by successfully completing the assessment to progress.
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The primary audience is students across disciplines, including first-year
and upper-level learners. The module was designed to be accessible to students with varying levels of familiarity with AI tools and academic integrity policies. Content and examples are intentionally broad and relatable, supporting a range of majors and course types. -
Conducted learner, task, and context analyses
Defined instructional goals and measurable learning objectives
Designed storyboards, branching scenarios, and assessment items
Developed an interactive eLearning module using scenario-based learning
Created a student-facing Responsible AI Use Checklist as a performance support tool
Integrated learner feedback from usability testing to improve clarity and engagement
Ensured accessibility and learner-centered design principles were applied
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Articulate Storyline 360 – Development of interactive modules, branching scenarios, and assessments.
Powtoon – Creation of animated explainer videos and visual demonstrations
WellSaid – Professional-quality narration for instructional audio
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The goal of this project is to support academic integrity and digital responsibility by providing a scalable, reusable learning experience that helps students make ethical decisions about AI use. While developed as part of a graduate-level instructional design course, the module is structured to reflect real-world higher education and learning & development needs, including compliance, learner accountability, and behavior change.
Presentations and Meetings: Delivering Presentations
A comprehensive eLearning course designed to strengthen presentation skills for leaders. The module provides a guided learning experience that teaches learners how to apply physical delivery techniques, manage nervousness, and confidently present information in professional settings. It combines interactive scenarios, animated videos, practice opportunities, and real-world examples to reinforce effective presentation behaviors.
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Supervisors, managers, and above who are responsible for delivering presentations to teams, leadership, clients, or cross-functional groups. The course is tailored for individuals seeking to improve their delivery, confidence, and audience engagement during presentations.
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As the Instructional Designer, I led the full end-to-end development using the ADDIE model, which included:
Conducting analysis to identify performance gaps and presentation skill needs.
Designing the course structure, learning objectives, and instructional strategies.
Creating storyboards, scripts, and visual design elements in alignment with adult learning principles.
Developing interactive learning activities, scenarios, and multimedia components.
Producing animated videos and narration using Powtoons and WellSaid.
Building and testing the full course in Articulate Storyline 360.
Collaborating with stakeholders for SME reviews, revisions, and final approval.
Ensuring accessibility, clarity, and learner engagement throughout the module.
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Articulate Storyline 360 – Development of interactive modules, branching scenarios, and assessments.
Powtoon – Creation of animated explainer videos and visual demonstrations
WellSaid – Professional-quality narration for instructional audio
Figma – UX planning, visual design mockups, and asset creation
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To elevate the organization’s leadership communication capabilities by improving the presentation skills of current and emerging leaders. This eLearning module supports the broader goal of enhancing message clarity, increasing confidence during presentations, and ensuring leaders effectively influence, inform, and engage their audiences across business functions. By improving presentation skills, the organization strengthens leadership presence, supports professional development, and drives more effective communication in meetings and presentations.
